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Membership Agreement

CHEEKY PEACH CLUB LLC

Diaper Laundering & Delivery Membership Agreement

Effective August 18, 2026

Welcome to Cheeky Peach Club LLC ("Company," "we," "us," or "our"). This Membership Agreement ("Agreement") governs your enrollment in our diaper laundering and delivery subscription service.

By enrolling in service, you agree to the terms below.

1. MEMBERSHIP SERVICES

Cheeky Peach Club LLC provides recurring cloth diaper rental, laundering, and weekly pick-up and delivery services.

All diapers, pails, pail liners, wipes, and rental accessories remain the property of Cheeky Peach Club LLC unless otherwise agreed in writing.

2. MEMBERSHIP OPTIONS & PRICING

Current Membership Tiers:

  • Classic Membership: $219 per month

  • Hybrid Membership: $249 per month

  • Cloth Membership: $279 per month

Memberships are billed every four (4) weeks.

Pricing is subject to change with thirty (30) days' prior written notice. Continued use of service after notice constitutes acceptance of updated pricing.

3. MINIMUM COMMITMENT

A minimum commitment of eight (8) consecutive weeks applies beginning on your Initial Service Date.

Minimum commitments are non-refundable once service has begun. If Client attempts to cancel prior to completing the 8-week minimum commitment period, Client remains financially responsible for all charges through the end of the minimum commitment period. Cancellation during the minimum period will be processed at the conclusion of the 8-week term, not at the time of cancellation request.

4. AUTOMATIC RECURRING BILLING AUTHORIZATION

By enrolling in service, Client:

  • Acknowledges this is a recurring subscription service

  • Authorizes automatic charges to their payment method every four (4) weeks

  • Agrees that billing will continue until properly canceled

Client understands that charges will occur automatically unless canceled in accordance with this Agreement.

Client agrees not to initiate chargebacks for valid recurring charges and agrees to contact Company directly to resolve any billing concerns prior to disputing a charge with their financial institution.

Failure to follow the cancellation procedure outlined below does not relieve Client of payment obligations.

5. FAILED PAYMENTS

If payment fails, Company may:

  • Retry the charge

  • Suspend service

  • Terminate membership

Service may be paused until payment is successfully processed.

6. DIAPER ROTATION & INVENTORY

Initial deliveries include a full supply based on membership selection.

After the first two deliveries, diapers are rotated based on the number of soiled diapers returned the prior week.

Only soiled rental items may be placed in provided pail liners.

7. ORDER MODIFICATION  [NEW]

Client may request a change to their membership's diaper size or quantity by providing at least seven (7) calendar days' written notice to Company. Upon a size change, Client must return all current rental diapers before receiving the new size. Client will be charged the applicable Replacement Fee under Section 8 for any prior-size diapers not returned at the time of the change.

8. RENTAL PROPERTY & REPLACEMENT FEES

All rental items remain Company property.

Client is responsible for lost, stolen, damaged, or unreturned items.

Replacement Fees:

Item

Replacement Fee

Diaper Pail

$25

Pail Liner

$15

Prefold

$2

All-In-One (Newborn)

$10

All-In-One (One Size)

$15

Cover

$8

Fitted

$8.50

Cloth Wipe

$1

Doubler

$2

Potty Pants

$4

 

Unreturned items will be charged to the payment method on file.

9. PROPER USE REQUIREMENTS

Client agrees to:

  • Use only Company-approved cloth-safe creams

  • Use liners with any non-approved ointments

  • UPDATED: Store all soiled rental items exclusively in the Company-provided diaper pail and pail liner. Diaper pails must be kept indoors at all times and out of direct sunlight. Soiled items must never be stored in sealed plastic bags, Ziploc bags, airtight containers, or any receptacle other than the Company-provided pail liner, regardless of circumstance.

  • Not place foreign objects in pail liners

  • NEW: Baby Use Only. Rental diapers must be used exclusively on babies. Diapers found to have been used as cleaning rags, for pet care, or for any other non-baby purpose will be removed from service and charged to Client under the Replacement Fee Schedule in Section 8, due to the inability to remove chemicals, stains, or contaminants.

Client is responsible for damage caused by improper use.

NEW: Failure to comply with proper storage requirements, including storage outside of the Company-provided pail and liner, storage in sealed bags or containers, or exposure to direct sunlight, may result in mold, mildew, staining, or damage to rental items. Client will be charged the applicable Replacement Fee under Section 8 for any item deemed unsalvageable due to improper storage, at Company's sole discretion. Company reserves the right to decline laundering of items returned in an unsanitary or hazardous condition.

10. PROPER USE OF DIAPER PAIL  [NEW]

Client shall not place any items other than Company-provided cloth diapers and pail liners inside the diaper pail returned for service ("Other Items"). Client is solely responsible for any damage caused by Other Items to the diapers, Company's laundering equipment, or Company property or personnel. Company is not responsible for loss of or damage to Other Items left in the diaper pail. Company reserves the right to decline pickup of diapers not properly contained within the provided pail liner.

11. DELIVERY ACCESS & SAFETY

Client must:

  • Provide safe access to delivery location

  • Secure pets

  • Provide accurate gate codes or entry instructions

Company is not responsible for theft or damage to items left unattended for pickup or delivery.

If access is blocked or unsafe, delivery may be skipped.

12. MISSED PICKUPS

If soiled diapers are not left out:

  • Clean diapers may still be delivered

  • Extra pickup may be scheduled for $15

  • Two consecutive missed pickups may result in paused service

13. VACATION HOLDS

Temporary service holds are available subject to the following conditions:

  • Minimum hold duration: two (2) consecutive weeks

  • Maximum hold duration: eight (8) weeks per calendar year (January 1 – December 31)

  • Hold fee: $10 per week for the duration of the hold

  • Hold requests must be submitted at least one (1) week prior to the intended start date

Hold time does not count toward or extend the 8-week minimum commitment period.

Holiday schedule changes will be communicated in advance.

14. CANCELLATION POLICY

After the 8-week minimum commitment is satisfied, cancellation requires:

  • Submission through the Cheeky Peach Club Customer Portal (primary method), OR

  • Written notice sent to: hello@cheekypeachclub.com

Cancellation must be received at least two (2) calendar weeks prior to your final scheduled pickup.

Failure to cancel through the portal or provide proper written notice does not constitute valid cancellation. Billing will continue until a valid cancellation is received and confirmed by Company.

Cancellation is not considered complete until all rental items have been returned to Company in satisfactory condition. If rental items are not returned at or before the final scheduled pickup, cancellation will be delayed until items are retrieved, and billing may continue accordingly.

All rental items must be returned at final pickup. Unreturned items will be charged per the Replacement Fee Schedule in Section 8.

No partial refunds are provided for unused portions of a billing cycle.

15. REFUNDS

Membership fees are non-refundable once a billing period has begun.

16. HEALTH & ALLERGIES

Client must disclose known allergies prior to service start.

While we maintain rigorous laundering standards, Company cannot guarantee against all potential sensitivities and is not liable for adverse reactions.

17. FORCE MAJEURE

Company is not liable for service delays or interruptions caused by events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Wildfires

  • Road closures

  • Government orders

  • Severe weather

Service will resume as soon as reasonably possible.

18. LIMITATION OF LIABILITY

Company liability is limited to the amount paid during the billing period in which the claim arose.

19. TERMINATION

Company may terminate service for:

  • Non-payment

  • Misuse of rental property

  • Unsafe delivery conditions

  • Violation of this Agreement

20. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under or related to this Agreement shall be brought exclusively in the state or federal courts located in Santa Barbara County, California, and Client hereby consents to the personal jurisdiction of such courts.

21. DISPUTE RESOLUTION & BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, the services provided, or any billing matter, Client agrees to first contact Company in writing at hello@cheekypeachclub.com and allow Company thirty (30) days to resolve the matter before pursuing any other remedy.

If the dispute is not resolved within thirty (30) days, both parties agree to submit the dispute to binding arbitration administered by a mutually agreed-upon arbitrator in Santa Barbara County, California, under the rules of the American Arbitration Association (AAA). The arbitrator's decision shall be final and binding. Each party shall bear its own costs unless the arbitrator awards otherwise.

This arbitration provision does not prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

22. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between Client and Cheeky Peach Club LLC and supersedes prior agreements.

 

FAQ

Find the most frequently asked questions below. If these still don't answer your question please reach out to us over email or text

  • We proudly serve Santa Barbara, Goleta, Montecito, Carpinteria, Ojai, and the city of Ventura. Not sure if you're in our service area? Contact us and we'll let you know.

  • No problem at all. Your first two deliveries include your full supply to make sure you have a comfortable buffer right from the start. After that we begin a simple rotation — each week we pick up the diapers you used and return that same number clean the following week. Any unused clean diapers stay at your home, so you always have a little extra on hand just in case. Your membership price stays the same regardless of how many you use week to week.

  • Prefolds: Separate pieces (prefold + Snappi + cover). A prefold is a foldable, absorbent cotton diaper that you secure with a Snappi to hold it in place, then add a waterproof cover over it. Super durable, great absorbency, and flexible.

    All-in-ones (AIOs): One-piece diaper with absorbency built in. Fastest and easiest to put on—just snap and go, similar to a disposable.

  • We're sad to see you go — but we make it easy. After your 8-week Initial Trial Period is complete, you can cancel or pause your membership in one of two ways:

    Please note that cancellation or pause requests must be received at least two weeks before your next scheduled pickup. Need help? We're always happy to walk you through it.

  • It depends on where your baby is in their feeding journey:

    Before baby starts solids: Simply fold or close the diaper and drop it in your pail liner — no rinsing needed. Easy as that.

    Once baby starts solids: Plop any solid waste into the toilet (no scrubbing required), then place the diaper directly into your pail liner. Please avoid rinsing or getting the diaper wet before it goes in the pail. Many families find disposable or reusable diaper liners really helpful at this stage to make the process even simpler.

    We handle everything from there.

  • Yes — the Starter Kit is a one-time $40 fee added to your very first order. It includes everything you need to hit the ground running:

    • A diaper pail to store soiled diapers between pickups
    • A pail liner that fits inside your pail and makes handoff a breeze
    • Cheeky Peach Club Pail Powder — our signature deodorizer that neutralizes diaper odor on the spot. Just sprinkle it into your pail or wet bag and enjoy a fresh, gentle Peppermint Tea Tree scent all week long

    After your first order, that's it — no recurring fees for the kit.

  • Not necessarily — and that's actually by design. We use a batch-laundry system that groups diapers by material and soil level to ensure consistent, thorough cleaning while minimizing water and energy use. This means you may receive a different set from week to week. Every diaper is quality-checked and hand-sorted before it's packed for your delivery, so you can trust that what arrives at your door is clean, inspected, and ready to use.

  • We understand that accidents happen. Rental items that are lost, stolen, or damaged beyond normal wear and tear are subject to a replacement fee charged to the payment method on file. Here's a quick look at our replacement pricing:

    • Diaper Pail — $30
    • Pail Liner — $20
    • Prefold — $3
    • All-In-One (Newborn) — $15
    • All-In-One (One Size) — $20

    Normal wear and tear is completely expected and never charged. If you have any questions about the condition of a specific item, just reach out at hello@cheekypeachclub.com.

  • Your one-time Starter Kit ($40) is charged immediately when you sign up. Your first membership billing cycle begins on your selected service start date and renews automatically every 4 weeks after that. You can manage your billing and subscription anytime through your Cheeky Peach Club Customer Portal.

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